By Email: 
Customer service is available via e-mail between 10 – 6 PM, Pacific Time, 7 days a week.
Please allow one to two business days for a reply from a customer service representative.

By Phone:
Please leave a voicemail so that a representative can get back to you as soon as possible.
Our phone hours are Monday - Friday 10:00 a.m. – 6:00  p.m. PST.

1038 Canada Place
Vancouver, British Columbia
Canada V6C 0B9